FAQ
Ticketing
You can buy your day ticket at the ticket office in the reception pavilion or via the online ticketing service, and pick up your wristband at the reception desk.
No, it's not compulsory, but it's highly recommended to ensure a place on busy days and to reduce waiting times at the box office. Accepted methods of payment: bank transfer, credit and debit cards.
No. It is valid only for the selected day.
ELECTRIC BICYCLES
Quebec's mountain bike centers only accept "class 1" electric bikes with a "pedal" motor. Class 1 VTTAE bikes have a speed limit of 32 km/hour. Once this speed is reached, the motor immediately ceases all electric assistance. Class 2 (forbidden on trails) is a bike with the same speed limit, but with assistance generated by a handlebar-mounted lever and no pedal strokes required.
It should be noted that there is a 25% surcharge on the access fees payable.
No, scooters and electric scooters are strictly forbidden on our trails.
EQUIPMENT AND CLOTHING
Helmets must be worn at all times to access the mountain bike and fat-bike trails, as well as the backcountry ski area.
For mountain biking, we strongly recommend the use of additional protection such as knee, elbow and back protectors.
No, our rental bikes have flat pedals, so sporty shoes will do. Avoid ready-to-wear shoes.
To prepare for your visit to our trails, first find out about the weather conditions and plan your clothing and equipment accordingly.
Mountain biking and hiking :
Pack a backpack to carry essentials such as a water bottle, food, cell phone and repair tools such as levers, pumps and inner tubes.
You should wear running shoes and opt for lightweight clothing such as shorts and t-shirts made of synthetic materials rather than cotton. Bring a windbreaker for cooler days and sunglasses for sunnier ones! And don't forget your sunscreen.
Winter sports :
Prioritize layering and avoid cotton! Pack a backpack to carry essentials such as a water bottle, food, cell phone and a change of clothes. When fat-biking, feet and hands are particularly vulnerable to the cold, so bring warm boots and good gloves. In general, carrying a headlamp in your backpack can be very useful.
We require helmets for all two-wheeled activities. You may, however, use your own bicycle helmet. We strongly suggest that you put a sport toque or Buff underneath to cut out the wind. If you have a ski or snowboard helmet, that's perfect. If necessary, we can rent you one.
Unfortunately not. Whatever the ground conditions, we require snowshoeing on our network for your safety and to maintain trail quality.
With the popularity of fatbikes at Espace Nature and to ensure everyone's safety, snowshoeing is not permitted on fatbike trails. The trail map indicates dedicated snowshoeing trails.
We suggest that you wear light, flexible clothing that allows you to move well. Avoid baggy pants and denim.
RISKS AND LIABILITIES
The activities offered by Espace Nature take place in semi-natural or possibly rugged natural environments, which are consequently further away from medical services.
There could be a delay in responding to an emergency requiring evacuation (rescue) and, consequently, a possible worsening of the injured person's condition leading to death.
Risks include, but are not limited to, those described below. By accessing our trails, you accept the nature of these risks as an integral part of the activity, as well as the consequences that may result.
Usual risks inherent to the business:
Steep, uneven terrain with little or no visible obstacles, where a person can get lost or into a dangerous situation;
- Falling debris caused naturally or by other users;
- Rapidly changing weather conditions with no warning signs;
- Careless behavior on the part of other users;
- Wild animals;
- An injury caused by an impact or fall against a contending object or obstacle (branches, equipment, etc.);
- An injury caused by movement (sprain, strain, fracture, etc.);
- Injury resulting from accidental or unintentional impact with another participant;
- Hypothermia.
- Heat stroke.
It is the user's responsibility to recognize that mountain biking involves risks. This document is also required by our insurers and our partner, Aventure Écotourisme Québec.
SCHEDULE
No, it's forbidden to ride outside opening hours.
Depending on the season and temperature, the winter season generally begins around December 1 and ends around April 30. The summer season can start around May 15 and end around October 30. Follow us on Facebook for up-to-date conditions
At any time, you can visit our Facebook page and our web page to find out about trail conditions. In between seasons, follow our Facebook page religiously for the latest relevant information. Trail conditions are visible in real time at the top of our home page, represented by green (open) and red (closed) dots. We usually update our conditions around 8:00 a.m., after a general tour.
Unfortunately not! We can't guarantee your safety. That's why espace nature offers an extended opening hours Monday to Friday from 8:00 to 21:00 and Saturday-Sunday from 8:00 to 18:00. These times may be changed at any time, depending on weather conditions.
Monday to Friday 8:00 to 21:00, Saturday and Sunday 8:00 to 18:00. Please note that this schedule may change if the government imposes a curfew.
CAFÉ
Our café is open every day the trails are open from 10:00.
We only have a few beverages and snacks. Please refer to the following link to find out where to eat in the area.
DOGS
No, dogs are not allowed on the site or on the trails.
LOCATION
espace nature has a fleet of over 20 fatbikes. It's important to rent and pay online at least 36 hours in advance if you want to make sure your time slot is available. We also rent helmets and clip-on pedals if you have suitable boots or shoes.
Online rental is mandatory at all times. Here's the link to get there: put link
To make the most of your rental, please arrive at least 15 minutes before the start of your activity. Please note that the time required to make your adjustments and answer your questions is included in the duration of your rental.
Yes, we rent a full range of mountain bikes, from small push bikes to high-end dual-suspension and dirt-jump style bikes. Here's a link that will take you to the description of our rental bikes: put link
Yes, we have 20-24 and 27.5 inch bikes for beginners in summer. And 2 children's fatbikes in winter.
We have helmets, knee pads and elbow pads.
No. Rental bikes must be used on Espace Nature trails.
No. If we have to close the site, you can change the date of your reservation or receive a refund.
Yes, as long as you do so within 48 hours of booking. To do so, please contact us at 450.898.3643
Contact us 450.898.3643 and we will proceed according to bike availability.
Yes, but please note that we can't guarantee the availability of your bike without a reservation.
REPAIR WORKSHOP AND INTRODUCTION TO CYCLING
We offer a breakdown service in case of breakage or minor adjustments.
Yes, it is possible to have advanced or introductory courses and a guide service. Write an e-mail to our put name + contact details with your requirements and she will take care of you.
PARKING AND/OR CAMPING
It's 3 kilometers away and requires a ticket.
Yes, we simply take into account the length of your vehicle and ask you to fold your rack when you are parked.
No, you are not allowed to park with your vehicle + trailer.
No, you can't bring a trailer.
No, overnight parking is prohibited at all times on Espace Nature sites.
The nearest campsites are camping: put campsites
BECOME A VOLUNTEER AND/OR PATROLLER
How can we help? If you're fit and enjoy outdoor work, join our team of volunteers! You'll be helping to maintain the trails and develop the Sentiers du Moulin site. We value your help and appreciate your interest in our development. To do so, contact us directly via our Facebook group or by e-mail or website (put e-mail + website section).
How can I help? Yes, as long as you have at least 16 hours of first aid (CPR) training. If so, and you're a lifesaver at heart, contact name + our safety coordinator: e-mail
